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Now Then Pro

Now Then Pro

Keep time and be more focused

 Available on the App Store

iCloud FAQ

If you have a question that is not answered here, contact us and let us know! We'll do our best to answer you directly.

 

iCloud Sync

  1. Which event 'wins' if two devices push conflicting information?

    Now Then operates on a 'last down' principle - the last event recorded wins.

    If two events come in from different devices in the same time period, the one that was recorded later will overwrite the portion of the earlier one that overlaps.

  2. How important is it that my devices are set to the same time?

    It is best if your devices are set as close as possible.

    To do this, we recommend using Settings App > General > Date & Time > Set Automatically.

  3. Can I edit events on two devices simultaneously?

    Yes, though you may see odd results if your devices clocks are different.

    If you enter events in the future on one device, we would recommend waiting for those to sync before recording new events on another device.

  4. How many devices can I sync over iCloud?

    As many as you have!

iCloud Performance

  1. Why doesn't my second device see changes immediately?

    iCloud sync isn't instantaneous - it sometimes takes a while, especially if it has been a while since the device has synced, so be patient.

    • Pending changes are pushed to iCloud when the app goes into the background, assuming a working network connection.

  2. Why is it slow connecting a second device to iCloud the first time?

    Connecting a device to iCloud can be slow. There is a delay in making sure iCloud has correctly informed us of it's current contents. Then the database on the second device is built from the iCloud logs one record at a time. This can be time consuming.

    Once a device has completely synced with iCloud, future updates will come through much more quickly.

Troubleshooting

  1. My device seems to have gotten 'stuck', how can I fix it?

    Try the following, stopping at the first step that fixes it:

    1. Within Now Then Pro, check Settings tab > General > iCloud - the message here reflects the state we think sync is in. This will let you know if there is a problem and how to resolve it. Give this message time to stabilise - it updates in real time.
    2. Press the home button, then reenter Now Then Pro.
    3. Quit Now Then Pro, then relaunch. From the home screen, double press the Home button and swipe up on the Now Then Pro screenshot.
    4. Reboot - power off completely, then power on again.

  2. Why am I being told I am not logged into iCloud when I am?

    First of all check the Settings App on your home screen, and look under iCloud.

    • Is either iCloud Drive or Documents & Data switched ON?
    • Additionally, is Now Then Pro also on when you drill down on this setting?
    • If not, Now Then Pro will not be able to access your iCloud account.

    Especially after a device settings reset, iCloud can be slow coming fully up to speed.

    • If you still are having no success, try the 'stuck' device instructions above.